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Wikis Are Coming: An In-Depth Exploration of Using Wikis in Documentation — Interview with Katriel Reichman (Israel)
May 6th, 2007 | Posted in Tech Writer Voices |
Download the MP3 file
Duration: 37 min.
In this podcast, Katriel Reichman, a technical writer at Method M in Jerusalem, Israel, talks in-depth about how to use wikis for documentation.
Here are the topics covered in the podcast:
- When to use wikis instead of traditional help authoring tools
- The best projects for wikis
- Challenges with wikis
- The ongoing nature of wiki projects
- Tampering with user contributions
- Exporting wiki content to other formats
- Complaints from users about wikis
- Insightful contributions from users through wikis
- Recommended wiki tools
- Dokuwiki, Mediawiki, and SharePoint 2007
- Getting corporate buy-in for wikis
- Open source and the threat to technical writers
- Strategic corporate moves with wikis
- Technical writing in Israel
The cool Celtic music is from fellow tech writer Harry Miller’s Ceol Miners Band.
Resources Mentioned in the Podcast
About Katriel Reichman
From his bio: Katriel is CEO and founder of Method M Ltd. and is passionate about the benefits of structured authoring solutions, and successfully implementing documentation solutions.
Katriel is the author of the How To Write Winning Documents series and has led implementation of successful documentation automation solutions. He is the leader of the popular Method M DITA Immersion Workshops.
Prior to Method M, he founded, owned and managed a technical document company with more than 30 in-house document professionals and developed a series of highly successful software applications for technical writers.
- You can contact Katriel at katriel@methodm.com.
- Katriel’s blog is at http://methodm.com/blog/
- His company is Method M (”the method is in the message”).
My Skype connection fluctuated a few times during the podcast, just so you know.
About Tech Writer Voices
Tech Writer Voices is a podcast specifically for technical communicators. The weekly show features interviews, conversations, tips, and other information for those who write help content.
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May 7th, 2007 at 8:24 am
[...] other day I interviewed Katriel Reichman about wikis and he recommended Dokuwiki and Mediawiki. Mediawiki runs Wikipedia, so you’re [...]
May 7th, 2007 at 1:11 pm
Great timing. We just started an article on this very topic: Is Customer-Assessible Wikis for End-User Documentation a Contradiction? on KeyContent.org. This is definitely a topic that is worth more attention.
May 8th, 2007 at 7:28 am
Thanks for the link, Bill. I’ll check out the article.
May 8th, 2007 at 10:59 pm
[...] how they are being used and which wikis they’re using. One thing Katriel Reichman said in the wiki interview the other day is that wikis are often best used when the topic is reference information. I haven’t gone [...]
May 11th, 2007 at 10:10 am
Very good discussion–I never really understood how cool wikis could be for documentation, but now I think it’s a pretty exciting idea. Also, it was a blast to hear my friends and me playing tunes on your show!
May 12th, 2007 at 12:53 am
Thanks for letting us play some music from your band. I really enjoy that kind of music. If you ever post new audio content on ceolminers.com, let me know!
June 26th, 2007 at 9:57 pm
[...] also did an in-depth podcast with Katriel Reichman on Tech Writer Voices a couple of months [...]
October 4th, 2007 at 1:30 pm
[...] This excellent and informative interview is a must if you are considering using a Wiki as part of, or a means towards, your documentation. [...]
February 2nd, 2008 at 8:51 pm